Dragonest Games. (hereinafter referred to as "Dragonest" or “we”) hereby makes the commitment to protect the privacy of personal information provided by our users(hereinafter may referred to as “you”) when using any products or services (including but not limited to Dragonest's website, software, network services and game services that we are providing and may provide to you in the future, hereinafter collectively referred to as "services") software of DragonestDragonest. DragonestDragonest hereby declares all details related to privacy protection to indicate his efforts in guaranteeing his users’ right of privacy.
Dragonest will, during our users’ use of our services, collect information as voluntarily provided by users or generated during users’ use of the services thereof by such methods as follows:
1) When users register or use any software under Dragonest, Dragonest will collect such data as filled in and transmitted by users who agree to Dragonest's use of such information as including the user name, address, email and other related items.
2) To ensure the normal use of Dragonest's software, maintain the normal operation of software functions, optimize the performance of software products, and improve users' experience, Dragonest will collect such information as including users' game characters, grades, equipment and other related information.
3) In order to ensure the security of your account and create a fair, healthy and safe use environment, Dragonest will collect users’ game identification information, hardware and operating system information, application list, process and game crash records, so as to combat the behavior that destroys the fair environment of the game or interferes with and destroys the normal operation of game services (for example, it is used to detect piracy, scan plug-ins, prevent cheating, etc.).
4) When the users use the charge function of software under Dragonest, Dragonest will collect such information as user charge records and consumption records. Collection of the above information is necessary to the realization of consumption function of Dragonest's software, or otherwise the transaction will not be completed.
5) When the users use the services provided by Dragonest, Dragonest may collect and save the texts, pictures, voices and other possible information generated and released during users’ use of services, and Dragonest may use such information to filter pornographic, violent, political, abusive, malicious advertising and other inappropriate content, so as to purify the game environment and maintain a healthy online environment.
6) Relevant information and consultation records provided by users when contacting Dragonest.
7) To realize the voice, video and other interactive functions in the software, Dragonest will access the users' photos, storage, microphone and camera after obtaining the users’ authorization.
8) After obtaining users’ authorization, Dragonest will collect your geographic location information to find other nearby users so that you can interact with nearby users. Geographic location information is sensitive information. Refusing to provide this information will only make you unable to interact with nearby users, but it will not affect your normal use of other functions of the software provided by Dragonest. You can also cancel your geographic location information authorization at any time.
9) In order to ensure the security and stability of the service and realize specific functions, some of Dragonest's software may be connected to the software development kit (SDK) developed by a third party. We will conduct security monitoring on the SDK related to personal information collection accessed by the game to protect the security of users' personal information.
10) With users’ approval, Dragonest will collect relevant information from a third party through legal channels.
11) According to relevant laws, regulations and national standards, Dragonest may collect and use the users' relevant personal information without seeking users' authorization or consent in any of the following circumstances:
（a）Any personal information directly related to such national interests as national security and national defense security;
（b）Any personal information directly related to public safety, public health and other major public interests;
（c）Any personal information directly related to crime investigation, litigation, trial and judicial execution;
（d）Any personal information for which the personal consent is difficult to obtain but must be obtained in order to safeguard the major legitimate rights and interests of users or other related individuals;
（e）Any personal information disclosed to the public by users themselves;
（f）Any personal information collected through any legal or public disclosure channel;
（g）Any information that must be collected to maintain the safe and stable operation of software of Dragonest;
（h）Other such circumstances as stipulated by relevant laws and regulations.
Dragonest will use the collected relevant information by the following rules:
（1）Provide users with various software functions and related services.
（2）Provide personalized services to users according to their usage habits, preferences, etc., including but not limited to sending promotion information to users.
（3）Maintain and improve the software of Dragonest and related services.
（4）Send such activity information of Dragonest as related to meetings, activity trends, recent market activities, etc. to users. If any user refuses to receive relevant messages, Dragonest will not send them thereto any more.
（5）Other such circumstances as stipulated by relevant laws and regulations.
Dragonest will not sell, transfer or disclose any user-related information to any third party other than Dragonest and its affiliated companies.
In the event of future merger, acquisition, asset transfer and other transaction on Dragonest, Dragonest will inform users of relevant situations and continue to protect or require new controllers to continue to protect the user data in accordance with laws and regulations and standards at a level not lower than those required in this Statement.
Dragonest reserves the right to use or provide user data under the following circumstances, including: (1) under the legal norms and requirements; (2) for maintaining the integrity and legality of Dragonest; (3) in response to the user request; (4) cooperate with legal investigation and public safety, etc.
Any user has absolute control over any information provided thereby to Dragonest. He may modify such information as his personal data or contact information in the software of Dragonest at any time he wants to.
Cookies is a small piece of data sent by Dragonest to the hard disk of user computer for recording. Cookies enables Dragonest to remember some information about users and add to convenience for them to browse web pages. For example, if the number of visitors to a website is computed on the basis of an anonymous collection, we may use cookies to record the number of times of user visits to such website, or to record the columns which the user cares about, or to record users' experience in participating in the website activities. In the above circumstances, Dragonest may use users' personal data in combination with cookies.
Users may log in and use the services provided by Dragonest through a third-party account. The third-party account is not controlled by Dragonest, and Dragonest is not responsible for the contents of any third-party account and any change or update of the third-party account. We only provide you with ways to log in and use the services provided by Dragonest through a third-party account under specific circumstances for the purpose of convenience, but our provision of these ways does not mean that we recognize the third-party account. You need to check and comply with the relevant provisions of the third party account.
We may provide in our software relevant links to other websites outside Dragonest. Users should, before entering such websites, refer to relevant provisions therein regarding protection of users' privacy, and Dragonest disclaims any liability for the privacy protection provisions in such websites.
Dragonest attaches great importance to user information security. We strive to take reasonable physical, electronic and management security measures to protect the information of our users, and prevent any unauthorized access, public disclosure, use, modification, damage or loss of user information. We will apply encryption technology to improving the security of user information, adopt trustworthy protection mechanisms to prevent malicious attacks on user information and deploy access control mechanisms to ensure that only authorized personnel can access our user information. We will organize training courses on security and privacy protection to enhance the employee awareness of the importance to protect user information.
In case of any such security incident as divulgence of user information, Dragonest will initiate contingency plans to prevent the deterioration thereof. We will announce the basic situations of any security incident upon occurrence hereof, the disposal measures and remedial measures to be taken or already taken, and the corresponding suggestions in the form of announcement, push notification or mail. Where it is difficult to inform users one by one, Dragonest will issue warnings through announcements and other means.
Dragonest will only save the collected user information in a safe manner within the time necessary for service purposes and within the time stipulated by relevant laws and regulations.
Users can choose to cancel specific services or directly cancel the "Dragonest Pass" account.
When you choose to cancel the specific services, we will instruct you to apply for cancellation through manual customer service and you may need to provide us with the necessary identification information. After successful cancellation, the service will no longer be associated with your account. We will delete your relevant personal information under the service, and will no longer collect, use or provide external personal information related to the service.
When you choose to cancel your "Dragonest Pass" account, we will instruct you to log in to Dragonest's official website and apply for cancellation on the user center page and you may need to provide us with the necessary identification information. After successful cancellation, all services provided by Dragonest under the account will be terminated. Dragonest will delete or anonymously process the personal information under the account, and will no longer collect, use or provide personal information related to the account.
You know and agree that when you log in and use our services with a third-party account, you do not register the "Dragonest Pass" account, so you can only log out of the specific services you log in and use, not the "Dragonest Pass" account.
Specially, if you want to cancel the specific services provided by Dragonest that you use through Facebook platform, you need to apply as follows:
（1）Go to the settings of your Facebook home page,and view the list of your apps and websites;
（2）Select and apply to remove the specific services that you wish to remove;
（3）Click the "View Removed Apps and Websites";
（4）Select the specific services in the list of removed applications and websites,click to send the request to delete all data related to the service.
Dragonest will immediately process your deletion application and delete all data of relevant services as soon as possible, including but not limited to your game data and any information about your Facebook account obtained by us due to your use of our services. If you need to use our services through the Facebook again, you know and agree that your Facebook account will be regarded as a new account, and Dragonest will not retain any data for this account.
We will review within 15 working days after receiving the user's application for cancellation of specific services or account( the review period), and give priority to informing you of the application results through the email provided by you. If you do not provide email information to Dragonest, we will contact you through other contact information provided by you to inform you of the application results. If your application is approved, we will cancel your specific service or account.For the avoidance of doubt, the restriction of this review period does not apply to users who apply for cancellation of specific services through Facebook.
Dragonest attaches great importance to the protection of minors' personal information. Where the user is a minor, it is recommended that the legal guardian thereof carefully read this Statement and that such minor should use the corresponding service or provide information to Dragonest with the consent of his legal guardian. Dragonest will only collect, use or disclose the personal data of minors under the permission of relevant laws and regulations, upon the express consent by guardians thereof or when necessary for the protection of minors.
Amendment of Regulations on Privacy Protection This Privacy Statement is an integral part of the Agreement on Services for Dragonest Game Users. Dragonest will, if necessary, amend the corresponding regulations on privacy protection in this Privacy Statement at any time. So we suggest that you regularly check the latest terms and conditions online. We will not take the initiative to remind users of the updating of any such term in the future, nor will we recall what happened to the website before, nor will we change the way we handle the information collected before.